Learn to face the tough employee stuff and coach for positive change! Janice will teach you a process that will boost your effectiveness when it comes to tricky situations. You will learn how to address, manage, coach and minimize issues that you inevitably face at some point in your career.
Highlights:
Audience Head tellers, teller supervisors, branch managers, operations managers and trainers.
Speaker Janice Branch, is a Senior Training Consultant for InterAction Training with over twenty years of experience. She is a Certified Bank Training Professional and has all the right stuff to wow her participants. Janice is the go-to person when it comes to teaching how to coach, manage, lead, negotiate, service, sell or train at every level in an organization.
MBA Member Price: $275
On-Demand Price: $295
What is a Webinar? A webinar is an online seminar featuring audio, PowerPoint and other interactive features. The program may be viewed on most devices. No special hardware is needed; however, speakers or headphones are required. The program consists of 105 minutes of instruction and 15 minutes live Q&A. Each Live Webinar registration provides one connection to the webinar, materials and access to the On-Demand Webinar for 30 days. You may have unlimited listeners on your connection.
An On-Demand Webinar is a webinar that has been recorded and can be viewed at your convenience (24/7). Anyone at your branch may access the program online using the login. With an On-Demand Webinar, you have 6 months unlimited access to the program from the date of purchase (access to the live webinar is not included).